1. Information We Collect
When you use Desert Dubai Tour, we may collect information you submit directly, including your name, email address, phone number, WhatsApp number, travel date, guest count, preferred tour, and any custom message or request you send to our team. If you contact us through booking forms, footer feedback forms, or the contact page, that information may be stored to help us respond and manage your inquiry.
We may also collect technical information such as your device type, browser, approximate location based on IP, referring page, and page activity through analytics tools. This information helps us understand how visitors use the website and where we need to improve speed, usability, and content clarity.
Direct Submission Data
Name, contact details, tour choice, guest counts, travel date, and request notes submitted through forms or WhatsApp.
Operational Data
Booking references, response history, and follow-up details used to coordinate pickups, confirmations, and support.
2. How We Use Your Data
We use personal information to respond to inquiries, prepare quotes, confirm reservations, coordinate guest requirements, send updates, handle support cases, and improve the quality of our service pages. We may also use the information to detect spam, prevent abuse, and maintain website security.
- To contact you about availability, pricing, meeting points, pickup timing, and changes to your booking.
- To keep a record of customer requests for service quality, dispute handling, and internal follow-up.
- To improve page experience, booking flow, and content relevance across tours, blogs, and support pages.
3. Cookies, Analytics & Ads
The website may use cookies or similar technologies to remember preferences, measure performance, and understand traffic patterns. We may use analytics tools and advertising-related tools, including Google services, to measure page visits, conversions, and site quality. These tools may collect browser data, referrer data, and interaction signals.
If advertising or measurement tools are enabled, they are used to understand site usage and improve campaign quality. They are not intended to sell personal data. You may control cookies through your browser settings, though disabling certain cookies can affect form behavior or site functionality.
4. Sharing with Suppliers and Service Partners
For confirmed bookings, we may share relevant guest information with trusted local operators, drivers, activity providers, or support partners only when it is necessary to deliver the booked experience. We do not share more than what is reasonably needed for the trip.
Examples include guest name, contact number, selected package, pickup area, guest count, and travel date. Payment processing, if handled by a third-party provider, is subject to that provider’s own security and privacy policies.
5. Data Retention and Security
We keep inquiry and booking information for as long as it remains necessary for customer support, booking history, service verification, internal reporting, or compliance obligations. We take reasonable steps to limit access to stored guest data and to keep form submissions protected within the systems we use to operate the website.
No internet system can be promised as fully risk-free. For that reason, guests should avoid sending unnecessary sensitive information through open text fields.
6. Your Choices
You may contact us to request correction of inaccurate information, ask us to update contact details, or ask general questions about how your inquiry data is used. If you no longer wish to receive follow-up communication, you may let us know by email or WhatsApp.
For privacy-related questions, please contact dubaidesertfun@gmail.com or call +971 50 425 3450.
Need clarity before you book?
Our team can explain how booking confirmations, guest information, and support messages are handled before you reserve any Dubai experience.